Quality is no longer a differentiator, It is imperative!!!
Best Practices
- ITIL Adoption for effective IT Service Management
- Moving from ITIL V2 to ITIL V3
- PMBOK / PRINCE2 based Project Management
- SCRUM based Project Execution
Technology
Specialised
- Integrated aproach to Quality Through IQM™
- BCM (BCP/DR) for survival of business
- CI Valuation for Prioritizing Actions
- Comprehensive Risk Management using M_o_R
Open Source
Selection, Implementation and Integration of
- Open ERP & Open Taps for ERP (Enterprise Resource Planning)
- Pentaho for Business Intelligence (BI)
- Decision Support System (DSS) & MIS Dashboard
- Asterisk for VOIP based communication system & EPABX
- OTRS for IT Service Management
Proprietory
Selection, Implementation and Integration of
Certification Oriented
Knowledge Based
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Specialized Improvement Program for Specific Objectives
Executive Summary
We all understand that to grow we need improvements. But it is very important to understand where we need improvements. Having known that where to improve leads to a dilemma on where to start first with the improvement drive. So it is very important to finalize on the direction first and then to plan and plan effectively. So many organizations have lost the race to their competitors and so many have done the disappearing act. The few most possible reasons being the inability to choose where to improve and inability to plan for improvement. QLogy can help organization understand the right priorities depending on its Vision and then come up with Specific objectives and then prepare the Specialized improvement program, which itself is the CSF for meeting the specific objective. QLogy professionals have expertise on project management frameworks like PMP, PRINCE2 etc. and also have Six sigma expertise that can have remarkable results for client organizations.
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Who can benefit?
Any service provider(internal or external) who desires to add more value to its customers and manage the services in professional manner.
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What are the benefits?
We have capabilities to define or improve existing set of process & practices based on our depth in understanding of industry best practices based on ITIL® , CobiT, Six Sigma , COSO, ISACA, ISO 20000, ISO 27001, ISO 38500 etc
- Improves customer experience & satisfaction
- Optimizes costs by eliminating wastes
- Optimizes processes for Process Excellence thereby improving productivity
- Gain scalability for leaping to next level of maturity
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What do we do?
We will undertand organisational objectives and help in aligning the services accordingly We will help an organisation understand their pain points We will help define business case and will help deliver the benefits as per the business case. Create detailed SOW. Do the current state assessment Perform gap analysis Create the road map for ITIL adoption Help manage organisational change and stakeholder expectations Handhold and mentor the organisational members. Re-engineer the processes and help in institutionalising the processes with the help of governance and reporting structure QA of entire programme Help organisation to select and implement service management tools.
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Wishlist
ITIL Foundation course at minimum training fees with examination and eLearning
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Current Promotion
Currently we are not having any promotion but we will be coming some great offers soon..