Quality is no longer a differentiator, It is imperative!!!
Best Practices
- ITIL Adoption for effective IT Service Management
- Moving from ITIL V2 to ITIL V3
- PMBOK / PRINCE2 based Project Management
- SCRUM based Project Execution
Technology
Specialised
- Integrated aproach to Quality Through IQM™
- BCM (BCP/DR) for survival of business
- CI Valuation for Prioritizing Actions
- Comprehensive Risk Management using M_o_R
Open Source
Selection, Implementation and Integration of
- Open ERP & Open Taps for ERP (Enterprise Resource Planning)
- Pentaho for Business Intelligence (BI)
- Decision Support System (DSS) & MIS Dashboard
- Asterisk for VOIP based communication system & EPABX
- OTRS for IT Service Management
Proprietory
Selection, Implementation and Integration of
Certification Oriented
Knowledge Based
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Project Management for Tool Implementation
Executive Summary
Choosing right kind of solution and partner is very important aspect of ensuring the success of solution implementation, but invariably situation goes out of control due to poor project management. In-house resources generally are already engaged in balancing act between various projects and operational escalations. Such situations lead to lack of focus and poor project monitoring and control leading to delays and projects and non fulfillment of business case objectives. Stakeholders start losing their interest in the project and project sponsor may ultimately seize funding project. Project is either put on hold or scrapped leading to business losses and huge business impact. QLogy consultants can play vital role in managing the project with clear focus on business case objectives to deliver the business value. Since QLogy consultants carry vast industry experience and deep understanding of industry best practices, they can contribute greatly in managing the projects for tool implementation.
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Who can benefit?
Any service provider(internal or external) who desires to add more value to its customers and manage the services in professional manner.
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What are the benefits?
We have capabilities to define or improve existing set of process & practices based on our depth in understanding of industry best practices based on ITIL® , CobiT, Six Sigma , COSO, ISACA, ISO 20000, ISO 27001, ISO 38500 etc
- Improves customer experience & satisfaction
- Optimizes costs by eliminating wastes
- Optimizes processes for Process Excellence thereby improving productivity
- Gain scalability for leaping to next level of maturity
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What do we do?
We will undertand organisational objectives and help in aligning the services accordingly We will help an organisation understand their pain points We will help define business case and will help deliver the benefits as per the business case. Create detailed SOW. Do the current state assessment Perform gap analysis Create the road map for ITIL adoption Help manage organisational change and stakeholder expectations Handhold and mentor the organisational members. Re-engineer the processes and help in institutionalising the processes with the help of governance and reporting structure QA of entire programme Help organisation to select and implement service management tools.
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Wishlist
ITIL Foundation course at minimum training fees with examination and eLearning
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Current Promotion
Currently we are not having any promotion but we will be coming some great offers soon..