Consulting Services

QLogy's Consulting Services draw from decades of experience in research, training, and facilitation. We follow a holistic approach, integrating and harmonizing the triumvirate of people, processes, and technology, which are critical to high performance organizations. Our teams of Consultants, Auditors and Trainers, have spearheaded numerous Process Improvement, Recommendation / Evaluation / Audit initiatives. We bring a rich legacy of knowledge and hands-on experience to our customers, who can gain from our strengths in these areas. QLogy's range of services is designed to help organizations align their strategic objectives with day-to-day business and operational goals. Our services have helped companies' world over to reduce cycle times, increase productivity and improve quality of service delivery and processes.

• IQMT Implementation, Process Consulting
• Tools Consulting
• Strategic Consulting
• Tools selection & QA
• ISO Standards Implementation
• Breakthrough Improvements by Six Sigma Methodology
• Waste Minimization by Lean Methodology
• Outsourcing and Right-shoring Consulting

2.1.1 Process Consulting
This service is aimed to provide consulting for setting up new processes based on QLogy’s Integrated Quality Model or related to specific best practices or industry accepted framework or bringing in improvement to existing processes. We have helped our customers with the following:
1. ITIL – It is the set of good practices for Quality Management which is highly accepted in the industry.
2. ISO 20000 – It is the first worldwide standard specifically aimed at IT Service Management.
3. CobiT – It provides managers, auditors, and IT users with a set of generally accepted measures, indicators, processes and best practices to assist them in maximizing the benefits derived through the use of information technology and developing appropriate IT governance and control in a company.
4. Six Sigma – It is the philosophy which emphasis on elimination of defects and improvement of product/services.
5. PMBOK – It is the body of knowledge for project management, proposed by PMI, used for setting up effective PMO and other project
management practices.
6. CMMI – It is a process improvement approach that provides organizations with the essential elements of effective processes.
7. ISO 27001- It is the standard for the Information Security Management System.

2.1.2 Tools/ Product/Technology Consulting
This service is aimed at providing advice about the specific tools that are suitable to meet the needs of customers. Invariably, organizations tend to purchase tools that may not necessarily meet their goals, and then struggle to get these tools to work. With our extensive knowledge and experience in various industry domains, we are well placed to advise customers about the various options available to them, thus ensuring that our clients will get the value for money and are able to fulfill their specific needs. Our technology
management consulting team improves the alignment of business and technology through improved process efficiency, reduced cost, and enhanced business value of IT. Our consultants combine extensive technical experience with strong strategic and business focused leadership.

2.1.3 Outsourcing and Right-shoring Consulting
This service is aimed at providing advice about outsourcing and global team management. Qlogy consultants have managed global delivery programs and projects in various sectors, and have experience in working within almost all geographies. We provide our clients with the following services:
• Assessment of the current portfolio to identify suitable candidates for
outsourcing
• Right-shoring destination
• Due diligence of potential vendors
• Assist in vendor selection