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Business Process Automation

Executive Summary

Gone are the days when Business and IT alignment used be a charming management mantra...What is desired today by Business organizations is Business and IT integration...IT applications today have not merely remained as small utilities but have become the part of Business engines by all and most means...How does an IT application live up to the business activities and work at par with IT service taking up the maximum delivery of business service on its own. This is what businesses are looking at. Business Service Management fundamentals have always been at the core of QLogy practices in all the lines of businesses and wants to take this culture and practice to the world. QLogy believes that only that there has to be integrated approach to manage services whether it is IT service or Business service. QLogy can deliver the automation services in various models which would be flexible and meet the ultimate needs of its customers.

  • Who can benefit?

    Any service provider(internal or external) who desires to add more value to its customers and manage the services in professional manner.

  • What are the benefits?

    We have capabilities to define or improve existing set of process & practices based on our depth in understanding of industry best practices based on ITIL® , CobiT, Six Sigma , COSO, ISACA, ISO 20000, ISO 27001, ISO 38500 etc

    • Improves customer experience & satisfaction
    • Optimizes costs by eliminating wastes
    • Optimizes processes for Process Excellence thereby improving productivity
    • Gain scalability for leaping to next level of maturity
  • What do we do?

    We will undertand organisational objectives and help in aligning the services accordingly We will help an organisation understand their pain points We will help define business case and will help deliver the benefits as per the business case. Create detailed SOW. Do the current state assessment Perform gap analysis Create the road map for ITIL adoption Help manage organisational change and stakeholder expectations Handhold and mentor the organisational members. Re-engineer the processes and help in institutionalising the processes with the help of governance and reporting structure QA of entire programme Help organisation to select and implement service management tools.

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  • Wishlist

    ITIL Foundation course at minimum training fees with examination and eLearning

  • Current Promotion

    Currently we are not having any promotion but we will be coming some great offers soon..