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Organizations have been trying to become paperless office for more than decade now and somehow that dream still remains unfulfilled. Having right kind of document management system doesn't only depend on technical expertise of the team working on customizing it but also needs lot of input from business point of view. Lot of documents scattered around in different versions leads to various risks including information security risks, wasted efforts (duplication of work), loss of traceability and of course higher operation costs. This generally leads to increase in transaction cost and transaction time. Alfresco has been deployed in many large scale organization to take care of documents which otherwise are scattered across network. OWL helps in taking document management system to next level of customization which can fulfill exact needs of organization. QLogy team of business domain experts and technical experts can design right solution for you to help you take subtle steps towards becoming a paperless office.
Any service provider(internal or external) who desires to add more value to its customers and manage the services in professional manner.
We can help you with functional consultations and managing entire implementation project if needed and also get involved in QA including testing and sign offs. We will define technical requirements for RFP for tool selection and help you judge capability of vendor for implementation. We have functional knowledge on ITSM Suites from leaders like BMC, CA, HP ,IBM , Advent net, Axios Assyst etc
We will undertand organisational objectives and help in aligning the services accordingly We will help an organisation understand their pain points We will help define business case and will help deliver the benefits as per the business case. Create detailed SOW. Do the current state assessment Perform gap analysis Create the road map for ITIL adoption Help manage organisational change and stakeholder expectations Handhold and mentor the organisational members. Re-engineer the processes and help in institutionalising the processes with the help of governance and reporting structure QA of entire programme Help organisation to select and implement service management tools.
ITIL Foundation course at minimum training fees with examination and eLearning
Currently we are not having any promotion but we will be coming some great offers soon..