QLogy Services for Addressing Industry Needs
No. | Our Offerings | Our Capabilities | Your Benefits | 1. | Process Consulting - Value from Synergy | We have capabilities to define or improve existing set of process & practices based on our depth in understanding of industry best practices based on ITIL , CobiT, Six Sigma , COSO , ISACA, ISO 20000, ISO 27001, ISO 38500 etc | - Improves customer experience & satisfaction
- Optimizes costs by eliminating wastes
- Optimizes processes for Process Excellence thereby improving productivity
- Gain scalability for leaping to next level of maturity
| 2. | Tools Consulting - VOI by right sizing | We can help you with functional consultations and managing entire implementation project if needed and also get involved in QA including testing and sign offs.
We will define technical requirements for RFP for tool selection and help you judge capability of vendor for implementation.
We have functional knowledge on ITSM Suites from leaders like BMC, CA, HP ,IBM , Advent net, Axios Assyst etc | - Testing & QA to ensure all stakeholder requirements are met
- Right Solutions Help reduce TCO
- Helps to institutionalize processes and minimize duplication of work
- We help you forecast & provide for tool capability to address future requirements
| 3. | Auditing - Third Eye View for diligence | We will help you to do independent Process Audit, Compliance Audit, Due Diligence Audit , Third Party Audits etc either for specific framework, standard or regulation | - Helps to provide assurance & confidence to customers about your capabilities & quality
- Helps you reduce cost of poor quality (COPQ) thereby increase profitability
- Helps you prioritize improvements to achieve strategic objectives
- Gain insights of risks that may impact your organization thereby improving predictability and consistency
| 4. | Trainings & Workshops - Unleash the hidden potential | We can help get human capital trained at all levels with workshops on specific set of best practices like ITIL , CobiT , PMBoK, PRINCE 2, ASQ Six Sigma, CISA, CISM etc. We can also do customization and tailor specific course to deliver role based workshops | - Helps to provide assurance & confidence to customers about your capabilities & quality
- Helps have competitive advantage to win more business
- Helps have common industry terminology across organization for improved cross functional communication
- Helps you move up in value chain
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Improving Business Outcomes
QLogy is a company dedicated to focus on Improving the Quality of Services delivered by service provider to its customers. Customers need to have reliable and consistent services to ensure they achieve their objectives. It is important that the services delivered are integrated with the business objectives to ensure business achieves its desired outcomes.
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QLogy - Training Services
QLogy is a one stop solution to fulfill all your expectations and requirements from all available quality frameworks, practices & standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP etc.
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Quality...the imperative
IT industry has metamorphosed through various phases of improvements and many quality frameworks, practices have been evolved to improve business experience. Quality has always played and will always have an important role to play in IT industry.
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Quality Quotes
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.- Peter F. Drucker
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